TERMS

OVERVIEW

This website is operated by Aerospike Systems Ltd (UK company registration number NI710121). Throughout the site, the terms “we”, “us” and “our” refer to Aerospike Systems Ltd. We provide this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By accessing this website you accept to be bound by our Terms of Service. Do not continue to use this website if you do not agree to accept the use of the Terms of Service stated on this page. By using our website, engaging in services, or purchasing a product, you accept the use of our Terms of Service as stated on this page. The Terms of Service apply to all users of the site including browsers, customers, merchants, and contributors. 

Any new updates to our website or services are also subject to our Terms of Service. You can review the most updated version of our Terms of Service on this webpage. We reserve the right to update, change, or replace any part of our Terms of Service at any time and it is the user’s responsibility to check this page for updates. The use of our website or products following the posting of any changes shall be deemed to be acceptance of changes.  

Our website is hosted on Squarepsace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

GENERAL

By using www.aerospikes.com on any device or application you represent and warrant that you are more than 16 years of age or are visiting the website with the supervision of a parent or guardian. 

You may not use our products for any illegal or unauthorised use. A violation of any of these Terms will result in the immediate termination of your Services. 

You must not transmit any viruses or any code of a destructive nature to our website. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without written permission by us. 

We reserve the right to refuse service to anyone for any reason at any time. We will use this right in the event that we believe a user violates applicable laws or is otherwise harmful to Aerospike Systems Ltd. 

ORDERS

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Aerospike Systems Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

AVAILABILITY

From time to time we will update our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

ACCURACY

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

PROMOTIONS

Any promotions made available through the Service may be governed by rules that are separate from these Terms. If you participate in any promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a promotion conflict with these Terms and Conditions, the promotion rules will apply. The terms and conditions of any other “promotions” are independent of this agreement.

DELIVERY

Please see our delivery page for details of UK, European and Worldwide deliveries. Estimated delivery times are normally quite accurate but sometimes delays can occur within the postage system which are outside of our control and no guarantees can therefore be made as to the accuracy of delivery times. In particular, such factors as difficulties reaching more remote locations and clearance through international customs can increase delivery times. By placing an order you represent that if the situation arises where your order has arrived (or is arriving) outside of the estimated delivery times then we will not be held liable for any loss or damage suffered by you through any delay in delivery.

IMPORT TAXES

If you are ordering aerospikes to be delivered outside the UK, please note that we will not be held responsible for any sales tax, import tax or any other kind of tax which may arise. Any taxes levied by your country or state are your responsibility.

REFUNDS AND RETURNS

You have the right to cancel your order within 14 days of delivery. Cancellation of your order can be made by telling us through our contact page. You then have 14 days to return the order to ourselves at the address supplied by us. Please note that you will be liable for all return shipping costs and you should retain proof of postage in case of any problems with delivery. All returned items should be damage free and unused with no signs of wear or abrasion. No refunds will be issued for goods returned with any damage. You must also take reasonable care to ensure the goods are not damaged in the meantime or in transit.

Please be aware that we aim to process all orders very quickly and so any cancellation request may not come in time to stop the order being despatched.

Any refunds will be made within 14 days of us receiving the returned order.

If there is a fault with the goods we have supplied then please contact us in the first instance to arrange for a replacement or refund. If any goods we have supplied are found to be faulty then you will be reimbursed for any return shipping costs.

INDEMNITY

You agree to defend, indemnify and hold harmless Aerospike Systems Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

LIMITATION OF LIABILITY

In no event shall Aerospike Systems Ltd nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

EXCLUSIONS

Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will Aerospike Systems Ltd ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Aerospike Systems Ltd or any person for whom Aerospike Systems Ltd is responsible, and even if Aerospike Systems Ltd has been advised of the possibility of such loss or damage being incurred.

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Northern Ireland, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

PRIVACY POLICY

Please refer to our Privacy Policy. You agree that they constitute part of these terms. You must read our Privacy Policy before you use the Service.

QUESTIONS

If you have any questions about these Terms, please feel free to contact us.